Public Access Team Caseworker

Garden Court Chambers is one of the largest and most successful barristers’ chambers in the UK. Following rapid expansion in recent years, we now have over 180 barristers supported by a busy operations team. We are recognised as leaders in criminal defence, civil liberties, housing, immigration, family and public law. Our passion for human rights and social justice has shaped the development of law in these areas over the last 40 years. This is reflected in our ground-breaking cases, which hit the news headlines every week.

We currently have a vacancy for a Public Access Team Caseworker. 

Reporting to:     Public Access Team Solicitor

General Duties

• Dealing with  enquiries coming into Chambers via the Public Access route
• Following up all visits, phone calls, emails and other enquires from Clients and filtering and evaluating such enquiries
• Identifying the initial issues involved and outline to the Client the various stages of the process involved
• Identifying  the shortlist of Barristers suitable for the case
• Liaising with Barristers to assess the validity of cases and agree on next stages
• Providing the caller with the list of available barristers and their profiles
• Organising and arranging meetings between the Client and Barristers as required
• Recording the enquiries on the CRM system and updating the status at various stages through to a conclusion of being accepted or rejected
• Liaising with DA Administrators in creation of Client Care Letter
   

Person Specification

Essential

• Law Degree or equivalent
• Experience within a legal organisation providing services directly to consumers (i.e. as a paralegal or casework)
• Experience within an organisation providing service in either law firm, charity or other NGO
• Ability to understand legal requirements and explain the process/stages to the public involved in a clear and concise way
• Excellent written and spoken English
• Good client skills as this is a front facing role, comfortable on the phone, ability to listen
• Good IT  skills (including Word, Excel)

Desirable

• Knowledge and understanding of rules governing this area of work for Barristers

Please CLICK HERE for a full copy of the job description. 

Salary, Benefits and Terms and Conditions

• This positions attracts a salary of £30,000
• Hours: 09:30-18:00 or 9.00-17.30 Monday-Friday with one hour for lunch (hybrid working arrangement after initial period)
• Holidays: 25 days per annum pro rata (excluding bank holidays but including three days between Christmas and New Year)
• Interest-free loan for travel card (after probation)
• Pension, including a 5% employer's contribution after six months, and income-protection schemes
   

How to apply

To apply, please complete and return this application form and equality and diversity monitoring form to saleha@gclaw.co.uk by 6pm on Monday 19 September 2022.

Garden Court is committed to eliminating all forms of discrimination and to encouraging diversity. 
Applications from ethnic minority and women candidates are particularly welcome. We seek to operate a fair recruitment process.